Carol Groves, CEO of Arun and Chichester Citizens Advice, said: “We are pleased the Government is now listening and removing the seven waiting days before a claim can be started, implementing a free helpline which had previously cost up to 55p per minute for the most vulnerable in society along with a number of other measures. I’m pleased to say that our evidence-based campaign made an impact.” In the budget the government announced a £1.5 billion package to improve the benefit. Universal Credit’s implementation locally has now been delayed for three months until July 2018.